Whabox is a developer-oriented cloud platform for businesses to integrate communication channels through WhatsApp.
Whabox was created to be a cheap and simple cloud API messaging gateway solution, similar to what a SMS gateway API could be, but from 5 to 30 times cheaper and more flexible.
Yes.
You can purchase any I/O product plan and enjoy incoming & outgoing message processing.
You are not allowed to send marketing or any unsolicited messages to random users.
Any attempt to violate this policy will cause an immediate account ban.
Yes, you can.
Purchase any I/O product plan that would allow you to implement chatbots on top of the API.
You can register from any country where WhatsApp operates.
As long as you have WhatsApp running in your device, you can use our platform.
You can send text, location, text + links, text + location, multimedia and text + multimedia messages.
Yes, you can.
However, not all the plans include group messages feature. Please, see our plan features in order to get more details.
Yes, you can.
Messages can be prioritized by using four different priority levels:
* low
* normal (default)
* high
* urgent
Please, note that only certain plans allow message priorities. See the pricing table for more details.
Yes, you can. Messages can be scheduled to a specific date or time. Please, note that only certain plans allow message scheduling.
Images (jpeg, png, bmp, webp), audio (mp3, ogg), videos & gifs (mp4), documents (pdf, doc, docx, xls, xlsx, epub, txt) and archives (zip, tar, gzip, rar).
Other files not explicitly listed before can be supported as well.
Yes, you can. Any phone number, worldwide.
If the phone number is not associated to WhatsApp account and therefore cannot be delivered, we will flag the message as failed.
Our system is capable of deliverying a message in a fraction of second if the paired WhatsApp device is online and available.
Typically, if the device queue is empty and the device is online, it would take 1-2 seconds to deliver the message. It may take a bit longer if you are sending a relatively large media message (e.g: document of 5MB).
However, delivery speed would depend on the device's subscription plan. See pricing plans for more information.
It depends on your subscription plan.
Basic, professional and business plans are limited to 3, 6, and 15 messages per minute respectively. Enterprise plan limit is up to 100 messages per minute for text-only messages.
Media messages delivery rate will be 20% to 50% lower, especially with larger files (+1MB) due to media file processing and uploading to WhatsApp.
If a target phone number does not an active WhatsApp associated to it, we would flag the message as failed delivery because of a WhatsApp non existant phone number.
You can get more details in the API documentation.
If you send unsolicited messages to many users, your number might get banned.
Also, note that users may report you as spammer manually, therefore your communication strategy should be legit and expected by users.
We recommend explicitly asking users first if they want to be contacted through WhatsApp.
We are not responsible, as stated in the service terms, of any situation or service interruption performed by third-parties, including WhatsApp.
You can have as many numbers as needed. There is no strict limit. Our elastic platform can scale as much as needed.
Each number is billed separately as a independent monthly subscription.
Yes. When sending messages, you can select the device you want to use when deliverying the message.
You can pay via debit or credit card. We currently accept a wide range of brands, including Visa, Mastercard, Maestro...
This all depends on your how many devices you have and which plan do you need.
Total monthly cost would be the sum of the active device subscription. Each device subscription is billed individually each month.
You can also cancel or create device subscriptions arbitrarily based on your needs.
